One Hub. Every Flow.
Unify your users, CRM, sales pipeline, service desk, HR, finance, inventory, and documents into one lightweight, lightning-fast web platform. Deployed on pay-as-you-go cloud architecture.
Connected Platform Engine
Fully integrated, modular, and unified enterprise ecosystem.
The 11 Enterprise Flow Applications
Modular Architecture for Every Department
Select any application below to explore its comprehensive capability suite and operational specifications.
InFlow
Identity, Organization Structure & Access Control
InFlow serves as the fundamental identity and security engine for the entire OneFlow platform. It establishes central authority for multi-tenant organizational structure, user authentication, and granular permission enforcement.
Architectural Core Role
Every module in OneFlow references InFlow for identity resolution, session verification, and scope permission checks, preventing unauthorized intra-organization data spill.
Capabilities & Technical Specifications
- User Lifecycle Management: Complete administrative flow for onboarding, activation, suspension, and soft/hard deletion.
- Departmental Trees: Hierarchical organizational mapping supporting parent-child department trees.
- Team Structure: Cross-departmental project teams with designated team leads and scoped permissions.
- Granular RBAC Matrix: Role-Based Access Control defining per-module view, create, edit, approve, and delete permissions.
- Audit Logging: Comprehensive security logs tracking account activity, privilege changes, and login attempts.
- Session Management: Enforced concurrent session controls and security policy configuration.
CommFlow
Customer & Account Relationship Directory
CommFlow operates as the master record repository for all external commercial entities. It structures B2B and B2C account profiles, individual contact cards, relationship linkages, and account ownership allocations.
Single Source of Customer Truth
Eliminates duplicate client entries across sales, invoicing, and support by providing a synchronized master record used across DealFlow, CashFlow, and CSFlow.
Capabilities & Technical Specifications
- Master Account Profiles: Centralized records for companies, organizations, and private clients.
- Multi-Contact Mapping: Associate multiple contact persons per account with designated primary stakeholders.
- Account Ownership: Assign dedicated account managers with transfer workflows and history logs.
- Interaction Timeline: Chronological log of meetings, emails, call notes, and formal communications.
- Custom Tagging & Segments: Flexible account categorization by industry, tier, regional jurisdiction, or priority.
- Archiving & Status Controls: Maintain complete history while marking inactive or churned accounts.
DealFlow
Pipeline Management & Revenue Forecasting
DealFlow drives business revenue operations by converting leads into active sales opportunities. It enforces structured sales stage gates, tracks win probabilities, generates custom quotes, and logs sales rep performance.
Commercial Conversion Loop
Once an opportunity reaches 'Closed Won', DealFlow automatically triggers draft invoicing in CashFlow and flags account status updates in CommFlow.
Capabilities & Technical Specifications
- Visual Kanban Pipeline: Drag-and-drop pipeline stages with custom qualification criteria.
- Probability Forecasting: Weighted revenue calculations based on deal stage and historical win rates.
- Quotation Builder: Generate PDF quotes with line-item pricing, discounts, and terms.
- Lead Intake & Qualification: Capture leads from external forms or API webhooks into structured triage queues.
- Activity Tracking: Log sales rep interactions, mandatory follow-up tasks, and closing dates.
- Win/Loss Analytics: Track loss reason distributions and stage velocity bottlenecks.
TicketFlow
Internal Helpdesk & Service Operations
TicketFlow handles technical support tickets, internal and external infrastructure requests, and operational helpdesk workflows. It offers multi-tier assignments, strict SLA countdowns, escalation matrixes, and ticket activity tracking.
Operational Continuity
Ensures internal IT, facility, and administrative issues are resolved against defined Service Level Agreements (SLAs) with automatic escalation rules.
Capabilities & Technical Specifications
- Multi-Queue Categorization: Route tickets by department (IT, Maintenance, HR, Admin).
- SLA Countdown & Timers: Enforce response time and resolution time limits per priority tier.
- Automated Escalations: Escalate breach-at-risk tickets to department managers automatically.
- Threaded Updates & Internal Notes: Maintain private internal technician notes separate from requestor updates.
- Asset Linking: Attach problematic hardware or software items directly from AssetFlow.
- Resolution Knowledge Logging: Convert resolved tickets into documented internal solution articles.
CSFlow
Customer Success & External Client Portal
CSFlow bridges external clients with internal teams. It provides a client-facing service portal where external stakeholders submit service inquiries, track active contract deliverables, and log CSAT satisfaction scores.
Client Transparency
Empowers clients with direct visibility into their service desk tickets and project milestones while keeping internal systems secure.
Capabilities & Technical Specifications
- External Service Portal: Authenticated portal interface for external client users.
- Client Ticket Submission: Simplified submission interface connected to internal TicketFlow.
- CSAT Rating Capture: Automated post-resolution feedback surveys and satisfaction scoring.
- Service Level Visibility: Transparent view of account SLA health and contract response times.
- Document Sharing Vault: Securely exchange project deliverables and files linked to DocFlow.
- Account Health Dashboards: Customer success risk flags based on ticket volume and feedback trends.
PeopleFlow
Human Resources & Workforce Management
PeopleFlow digitizes employee lifecycle operations. It centralizes employee records, time and attendance, leave/vacation approvals, compensation adjustments, and performance evaluations.
HR & Payroll Bridge
Approved attendance data, deductions, and bonus criteria feed directly into CashFlow for accurate salary disbursements.
Capabilities & Technical Specifications
- Digital Employee Profiles: Centralized records for contract details, credentials, and tax status.
- Leave & Vacation Workflows: Automated request chains with manager sign-off and balance tracking.
- Attendance Tracking: Timesheet logging, shift patterns, and remote work check-in logs.
- Payroll Parameter Setup: Base salary tiers, overtime multipliers, and recurring deduction rules.
- Performance Reviews (KPIs): Quarterly objective evaluations and key result tracking.
- Document Attaching: Store employee IDs, certifications, and contracts linked to DocFlow.
CashFlow
Financial Ledger & Treasury Operations
CashFlow manages operational corporate finance. It tracks accounts receivable, accounts payable, expense categorization, invoicing, payment receipts, and departmental ledger distributions.
Financial Core Hub
Consolidates revenue generated in DealFlow, procurement costs from AcquireFlow, and payroll liabilities from PeopleFlow into a unified general ledger view.
Capabilities & Technical Specifications
- Accounts Receivable (AR): Invoice generation, payment recording, aging reports, and balance reminders.
- Accounts Payable (AP): Vendor bill entry, payment approvals, and procurement matching.
- Multi-Category Expense Ledger: Categorize expenses by project, cost center, or department.
- Multi-Currency Transactions: Support foreign currency invoicing and exchange rate recording.
- Payment Receipt Log: Record cash, bank transfer, and credit payments with receipt attachments.
- Financial Audit Trail: Immutable transaction logs tracking entry creators and modification timestamps.
AssetFlow
Inventory, Product & Stock Catalog
AssetFlow tracks inventory levels, product catalogs, physical warehouse stores, and company capital assets. It enforces real-time stock visibility and categorizes physical inventory across locations.
Real-Time Stock Accuracy
Serves as the inventory master database. Receives stock additions from AcquireFlow and processes stock movements requested via ShiftFlow.
Capabilities & Technical Specifications
- Master Product Registry: SKUs, product descriptions, unit measures, and barcode identifiers.
- Multi-Warehouse Locations: Monitor real-time stock balances across multiple branches or stores.
- Minimum Stock Threshold Alerts: Automated low-stock notifications to prevent inventory stockouts.
- Capital Asset Tracking: Log fixed company hardware, serial numbers, custodians, and locations.
- Stock Valuation Rules: Cost basis calculations (FIFO/Weighted Average) for financial reporting.
- Item Categorization Tree: Multi-level product categories and filterable attribute tags.
ShiftFlow
Inter-Store Transfers & Logistics Dispatch
ShiftFlow governs the controlled movement of inventory between branches, warehouses, and client sites. It provides source-to-destination dispatch authorization, receipt verification, and in-transit tracking.
Zero-Loss Transfer Control
Prevents inventory shrinkage by requiring dual-signoff (Dispatch Warehouse + Receiving Warehouse) before updating active AssetFlow stock counts.
Capabilities & Technical Specifications
- Transfer Request Workflow: Initiate transfer orders with line-item quantities and destination stores.
- Dispatch Approval Matrix: Manager sign-off required for high-value or inter-region transfers.
- In-Transit State Tracking: Differentiate between stored, in-transit, and received inventory.
- Receiving Inspection Logs: Record damaged or missing items upon destination delivery.
- Waybill & Note Generation: Print printable transfer documentation for logistics drivers.
- Automatic Stock Ledger Adjustments: Real-time updates to AssetFlow balances on transfer completion.
AcquireFlow
Procurement, Purchase Orders & Supplier Management
AcquireFlow controls corporate purchasing and vendor relations. It manages supplier registries, purchase requisitions, purchase order (PO) generation, approval hierarchies, and stock intake matching.
Closed-Loop Procurement
Matches vendor purchase orders directly with receiving warehouse logs in AssetFlow and posts bills automatically into CashFlow.
Capabilities & Technical Specifications
- Supplier Directory: Master list of approved vendors, tax details, and payment terms.
- Purchase Requisitions: Internal employee purchase requests with departmental approval.
- Purchase Order (PO) Builder: Generate formal PO documents with custom line items and tax.
- Multi-Level Approvals: Threshold-based approval routing based on total purchase value.
- 3-Way Matching: Reconcile Purchase Orders, Receiving Logs, and Vendor Invoices.
- Vendor Performance Analytics: Track lead time fulfillment accuracy and vendor cost trends.
DocFlow
Enterprise Document Management System
DocFlow functions as the secure repository for corporate contracts, official policies, legal records, and operational documents. It offers folder permissions, version control, contract expiration alerts, and audit histories.
Compliance & Searchability
Provides cross-module attachment indexing, allowing files uploaded in DealFlow, AcquireFlow, or PeopleFlow to be centrally managed with strict access governance.
Capabilities & Technical Specifications
- Hierarchical Folder Vault: Department-level and project-level folder permission trees.
- Document Versioning: Track document revision history with rollback and author logs.
- Contract Expiration Tracking: Automated reminders before agreement, lease, or license expiration.
- Access Control Lists (ACL): Specify view, download, edit, or delete access per user/team.
- Metadata & Tag Search: Filter documents by associated Client, PO, Employee, or Deal.
- Secure Cloud Storage Integration: Encrypted storage integration via Highly Available cloud Web Services.
ZFlow
Cross-Platform Intelligence & Executive BI
ZFlow sits atop the entire OneFlow ecosystem as the cross-application business intelligence engine. It consolidates data points across sales, finance, support, HR, and inventory into unified executive dashboards.
Executive Decision Engine
Transforms raw operational data across all active modules into real-time key performance indicators (KPIs), trend charts, and strategic forecasts.
Capabilities & Technical Specifications
- Executive KPI Dashboards: Unified overview of revenue, active support load, inventory valuation, and payroll costs.
- Cross-Module Reporting: Combine metrics (e.g., Sales Rep performance in DealFlow vs. collection efficiency in CashFlow).
- Real-Time Visualizations: Interactive charts, trend graphs, and breakdown tables.
- Custom Report Builder: Filter and group operational metrics by date range, department, or location.
- Scheduled Email Summaries: Automated weekly or monthly executive status reports sent to stakeholders.
- Data Export Engine: Export analytical datasets to Excel, CSV, or structured JSON for external processing.
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